At Sunnah Journeys, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you use our website and services. By accessing or using our website and services, you consent to the practices described in this policy.
Information We Collect:
1.1. Personal Information: When you book an Umrah package or interact with our website, we may collect personal information such as your name, contact details, passport information, and payment information.
1.2. Cookies and Usage Data: We may collect information about your usage of our website through cookies and similar tracking technologies. This may include your IP address, browser type, pages visited, and other usage data.
Use of Collected Information:
2.1. We use the collected information for the following purposes:
a. To process your bookings and provide you with the requested services.
b. To communicate with you regarding your bookings, updates, and relevant information.
c. To personalise your experience and improve our website and services.
d. To analyse trends, track website usage, and gather statistical information.
e. To comply with legal obligations and protect our rights.
Data Security:
3.1. We implement appropriate security measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Data Sharing and Retention:
4.1. We may share your personal information with trusted third-party service providers who assist us in delivering our services, such as payment processors and accommodation providers. These third parties are obligated to maintain the confidentiality and security of your information.
4.2. We may disclose your information if required by law or to protect our legal rights, comply with a judicial proceeding, or respond to a governmental or regulatory request.
4.3. We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy unless a longer retention period is required or permitted by law.
Third-Party Links:
5.1. Our website may contain links to third-party websites. Please note that we have no control over the content, policies, or practices of these third-party websites. We encourage you to review their respective privacy policies before providing any personal information.
Children’s Privacy:
6.1. Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will promptly delete such information.
Your Rights:
7.1. You have the right to access, correct, update, or delete your personal information. If you wish to exercise any of these rights or have any concerns about your data, please contact us using the information provided below.
Changes to this Privacy Policy:
8.1. We reserve the right to modify or update this Privacy Policy at any time. Any changes will be effective upon posting the revised policy on our website. We encourage you to review this policy periodically.
Contact Us: If you have any questions, comments, or concerns regarding this Privacy Policy, please contact us at: sunnahjourneys@gmail.com
Last updated: 2026